Frequently Asked
Questions

Booking takes less than 30 seconds. Simply click the WhatsApp button on our website, share your pickup location, destination, date, and travel time — and you'll receive a fixed-fare quote instantly. Once confirmed, you'll get the driver's name, photo, and vehicle details before pickup.

No app download is required. You can book entirely via WhatsApp or phone call. This makes it easy for first-time visitors, senior citizens, and pilgrims who prefer straightforward communication over navigating an app.

Most bookings are settled by cash or UPI at the time of the ride. The full fare is quoted upfront before you confirm the booking — there are no hidden charges added later. Specific payment instructions will be shared at the time of booking.

For most regular trips, same-day booking is possible. However, during peak seasons like Rath Yatra, long weekends, Diwali, or major festival periods, we strongly recommend booking 7–10 days in advance to guarantee vehicle availability and lock in the fixed fare.

Yes. If you need to reschedule or cancel, contact us as early as possible on WhatsApp or by phone. Our team will try to accommodate changes wherever possible. Cancellation and refund terms are shared with you at the time of booking confirmation.

Our typical WhatsApp response time is under 2 minutes. Once you confirm, you'll receive all driver and vehicle details before your travel date. For late-night or early-morning bookings, our 24/7 support team is always available.

Our fares are 100% fixed and transparent. We do not charge surge pricing or have hidden extras. The price quoted on WhatsApp or phone is exactly what you pay.

The fare includes the base fare, fuel, driver allowance, tolls, and parking charges. There are no additional fees at the end of your trip.

No, we do not charge extra for night driving or peak hours. Fares remain the same as agreed during booking.

We offer Swift Dzire (Sedan), Ertiga (6-seater SUV), Innova Crysta (6-7 seater premium SUV), and Tempo Traveller (12-26 seater) for larger groups.

Yes, you can specify your vehicle preference (e.g., Dzire, Innova, Tempo Traveller) at the time of booking, and we will ensure the designated category is assigned.

A Swift Dzire can comfortably hold 2 large suitcases or 3 medium bags in the boot. An Innova Crysta has a larger luggage capacity, accommodating 3-4 large suitcases with the rear seats folded.

Our top routes include Puri to Bhubaneswar, Bhubaneswar Airport to Puri, Puri to Konark Sun Temple, and Puri to Chilika Lake (Satapada).

The travel time between Bhubaneswar and Puri is approximately 1.5 to 2 hours via NH-316, covering a distance of 65 km.

Yes! Since you book a private taxi, you can request brief stops for meals or photography. For dedicated sightseeing (like Pipli or Dhauli on the way to Bhubaneswar), please mention it during booking so we can quote accordingly.

Yes, we provide reliable airport pickup and drop services. The driver will meet you outside the arrivals gate with a placard containing your name.

We monitor flight and train arrival statuses. There are no extra charges for delays; our driver will adjust the pickup time accordingly.

Most hotels along the Marine Drive or near the temple are within a 10-15 minute drive (3-5 km) from the railway station.

While our drivers are not guides and cannot enter the temple with you, they are highly knowledgeable local experts who can guide you on the best entry gates, dress codes, shoe stands, and timings.

Yes, we have dedicated tour packages like the "Puri-Konark Day Tour" that covers all major sights, including the Sun Temple, Chandrabhaga Beach, and local temples in Puri.

Absolutely. All our drivers are locals with years of experience driving around Puri, Konark, and Chilika. They know the best routes and sightseeing timings.

Yes, safety is our priority. Every driver is personally verified, background-checked, and possesses a valid commercial driving license.

Yes, all vehicles in our fleet are GPS-tracked for real-time monitoring and passenger safety.

Contact our 24/7 customer support immediately. Since all bookings are logged, we will contact the driver right away and coordinate the return of your belongings.

Yes, we operate during Rath Yatra, though route restrictions and traffic diversions apply. We recommend booking at least 7-10 days in advance.

Yes, our sedans and SUVs are spacious with comfortable seating, air conditioning, and clean interiors, making them ideal for elderly travelers. Let us know if you have special accessibility needs.

While base rates are generally stable, minor adjustments may occur during major festivals like Rath Yatra due to route diversions. We always lock in the quoted fare at the time of booking.